Privacy Policy

Last updated: January 1, 2023

Introduction

At MyClick Analytics ("we", "our", or "us"), privacy is a fundamental principle that guides our product development. This Privacy Policy describes how we collect, use, and process your personal information when you use our services, including the MyClick website and analytics platform (collectively, the "Services").

Information We Collect

We collect two main types of information:

1. Information About You (Our Customer)

When you create an account with MyClick, we collect:

• Contact information (name, email address)
• Billing information (if you subscribe to a paid plan)
• Account settings and preferences
• Communications with our support team

2. Information About Your Website Visitors

When you implement our tracking code on your website, we collect the following anonymous information about your visitors:

• Page views and events (clicks)
• Referrer sources
• Browser type and version
• Device type and screen size
• Country of origin (based on IP address, which is not stored)
• Visit duration

Important: We do NOT collect or store:

• Personal identifiable information of your visitors
• IP addresses (used only for geolocation, then discarded)
• Fingerprinting data that could identify specific users
• Information across different websites to track users around the web

How We Use Information

Customer Information

We use your information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments and questions
• Provide customer support

Website Visitor Information

We process anonymous visitor data to generate statistics and insights for our customers about their website traffic and performance. All data is aggregated and anonymous.

Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete or anonymize your information within 30 days.

Visitor analytics data is retained according to your plan settings, typically for 12-24 months.

Data Sharing

We do not sell, rent, or share your personal information with third parties except as described in this policy.

We may share information with:

• Service providers who help us operate our business
• Legal authorities when required by law
• Third parties in connection with a merger, acquisition, or sale of assets (with notice)

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability

To exercise these rights, please contact us at privacy@myclick.bhoomy.in.

Cookies and Similar Technologies

MyClick is designed to be cookieless. Our tracking does not rely on cookies or similar technologies to track website visitors. Instead, we use temporary, anonymous session identifiers that cannot be used to identify users across sessions or websites.

Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We ensure that appropriate safeguards are in place to protect your personal information when transferred internationally.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@myclick.bhoomy.in
Bhoomy Informatics Pvt. Ltd.
Deolali Pravara, Tal Rahuri, Dist Ahilyanagar 413716